Warranty Terms & Conditions
1. We provide free lifetime
technical support for all our products. Warranties provided are specific to
each product. Warranty period, starting from the date of original purchase. If
no proof of purchase (receipt or invoice of purchase) can be presented upon
request, we will not be held responsible for warranty service.
2. Seller warrants to the
original End User that products and any services furnished here under will be
free from defects in material and workmanship as of the date of delivery, and
will conform to Seller's published technical specifications. The foregoing
shall apply only to failures to meet said warranties which appear within that
period of time during which the Products are installed in their original installation
for the original End User and operator of such Products; provided, however,
that in the event of product discontinuance, support is limited to five (5)
years from the announcement of discontinuance.
3. The condition of any tests
shall be mutually agreed upon and Seller shall be notified of, and may be
represented at, all tests that may be made. The warranties and remedies set
forth herein are conditioned upon (i) proper storage, installation, use and
maintenance, and conformance with any applicable recommendations of Seller and
(ii) Buyer promptly notifying Seller of any defects and, if required, promptly
making the product available for correction.
4. If any product or service
fails to meet the foregoing warranties, Seller shall thereupon correct any such
failure either at its option, (i) by repairing any defective or damaged product
or parts of the products, or (ii) by making available any necessary repaired or
replacement products or parts thereof. Any repaired or replacement part or
product shall be warranted for the remaining period of the original Warranty
Period.
5. The preceding paragraph sets
forth the exclusive remedies for claims based on defect in or failure of
products or services, whether the claim is in contract, indemnity, warranty,
tort (including Seller's negligence), strict liability or otherwise and however
instituted. Upon the expiration of the warranty period, all such liability
shall terminate, and BUYER shall have a reasonable time, within thirty days
after the warranty period, to give written notice of any defects that appeared
during the warranty period. The foregoing warranties are exclusive and in lieu
of all other warranties, whether written, oral, implied or statutory. Seller
does not warrant any products or services of others, which BUYER has
designated. To obtain warranty service, you must first call JT Mobility and
speak to a qualified service representative. If a return of product is deemed
necessary, a Return Merchandise Authorization number (RMA#) will be issued. Upon
receiving RMA #, the product must be shipped back in either its original
packaging or packaging affording an equal degree of protection back to JT
Mobility. This warranty does not cover cosmetic damage or damage due to acts of
God, accident, misuse, abuse, negligence, or modification of, or to any part of
the Product. This warranty does not cover damage due to improper operation or
maintenance, connection to improper voltage supply, or attempted repair by
anyone other than a facility authorized by JT Mobility to service the product.
Repair or replacement as provided under this warranty is the exclusive remedy
of the consumer. JT Mobility shall not be liable for any incidental or
consequential damages for breach of any express or implied warranty on this product.
Except to the extent prohibited by applicable law, any implied warranty of
merchant ability or fitness for a particular purpose on this product is limited
in duration to the duration of this warranty. This warranty only covers the
first user of the equipment.
NOTE: Special Orders, special
offered products are Non-Returnable.